Deploy bot in no-time and avail benefits 
of our E-commerce & Retail Chatbot

Increase your sales & revenue by assisting your visitors

everywhere with online social stores. Address & automate

your customer queries as well 24/7.


increase in

online sales


automated inquiries


wait time reduction


load reduction

on support team

Assist your visitor using Chat


Assist your visitor with products as per their need on

any messenger platform. Communicate relevant offers applicable, upsell and convert them to sales. 

Be everywhere with the visitor

Deploy the solution on all platforms in minutes

It's time to automate your customer 
support queries today

Customers are irked by delayed or no responses from 
the brand whenever they need support. They want quick 
replies from the support at any time. Introduce ChatGen
bot that can drastically improve your response rate to the
customers & also reduce the load on your support team.

Automated Post-sales support

Anytime, anywhere, let your customers

  • Track order status

  • Cancel the order

  • Exchange the order

  • Refund status 

  • Return the order

Route to Agent Intelligently

ChatGen has live chat support where a specific
Agent gets connected based on the request made

  • Help with returns, refunds & exchanges

  • Address & Delivery concern

  • Rich features agents

  • Post chat feedback

Ready to delight your customer ?

Join fast-growing businesses that use ChatGen Bots to connect with their visitors 24x7


626 Wilshire Blvd Suite 410Los Angeles, CA 90017United States


+1 (323) 693-1017

+1 (323) 693-1018

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